On Demand Webinar

Support Services Pulse Session: The State of Support Services 2016

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Support Services organizations continue to receive incredible pressure to reduce the cost of delivering support. This pressure, along with the push to deliver Outcome-Based Support, is forcing a certain amount of experimentation on how to reinvent Support Services organizations.

Listen to TSIA's Vice President of Customer Success and Support, Judith Platz, for a 30-minute On-Demand webinar where she will share current support services industry topics and answer the following questions:

  • What's trending in Support Services for 2016?
  • How are Support Services organizations changing to meet heightened customer expectations?
  • How are Support Services executives adapting to meet new challenges?
  • What new strategies need to be considered to build a Support Services organization enabled to deliver Customer Outcomes?

Don't miss this opportunity to gain access to TSIA's insights into the latest support services trends!