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TSIA has benchmarked hundreds of support organizations to gain insight into how these companies operate and which practices impact performance and operational excellence. The 2015 TSIA Support Services Compensation study gives us a comprehensive view of overall support services labor cost and best practices. These results illustrate the correlation and impacts on KPIs and core business results.
In this 30-minute On-Demand webinar, Judith Platz, TSIA's VP of research, Customer Success and Support Services, will talk about:
You'll also learn how to participate as a member of TSIA, the leading association focused on building and optimizing successful technology businesses.
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VP Research, Customer Success and Support Services, TSIA
Publish Date: May 20, 2016
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.