Stories from the Frontline: Managing an Education Business Amid a Pandemic

The term frontline is often associated with military endeavors and is a line that is formed by the most advanced tactical combat units. This is an apt euphemism for the situation in which customer training organizations currently find themselves. The pandemic has forced a new set of rules and a new set of behaviors.

How are education organizations managing these changes? Hear from two TSIA Education Services members, Red Hat and SAP, who will share their frontline experiences and how they addressed, or are addressing, the following:

• Initial response to the pandemic
• Current activities to support business as usual, in unusual circumstances
• Planning for the future, in a post-pandemic world

Learn about strategies and tactics that have helped both Red Hat and SAP manage the frontline and successfully shore-up their education businesses. More importantly, hear what their plans are to emerge from the crisis even stronger.