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Over the past couple of years, driving product adoption has become the primary objective of many education services (ES) organizations. The reality, however, is that most ES organizations are ill-equipped to truly satisfy this objective. Most education organizations are entrenched in a strategy that DOES NOT accommodate the marketplace's mass migration to XaaS business models.
In this 45-minute webinar, Maria Manning-Chapman, VP, Education Services Research, will discuss this trend and the four basic mechanics (capabilities), listed below, that every customer training organization must master in order to shift its strategic paradigm to one that truly enables product adoption.
VP, Education Services Research, TSIA
Publish Date: March 10, 2021
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