This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

On Demand Webinar

Services Convergence: Expanding Use Cases for PSA

Professional services automation (PSA) platforms help optimize resource management, project management, and project accounting for technology implementation and consulting projects. But as technology firms increasingly converge service operations, these capabilities are now required beyond the core professional services team. Expanding use cases for PSA include:

  • Customer success or education services using PSA to identify the most appropriate available resource for a customer training class or onboarding session.
  • Managed services using PSA to coordinate and manage projects for embedded services teams.
  • Field services using PSA to manage “for fee” installation and configuration issues.
Not only can PSA help identify the right resources for these projects and oversee the project execution and billing, it also will enable revenue forecasting for your department. Join FinancialForce and TSIA for this webinar covering an overview of PSA and see how your team can leverage these capabilities to better predict and manage project revenues.

Can’t attend the webinar? Register anyway and we’ll send you a recording.


Presented By:

John Ragsdale

Distinguished VP, Technology Research, TSIA

Austin Rohr

Global Solution Evangelist - PSA, FinancialForce

Publish Date: September 3, 2020