On Demand Webinar

Service Transformation and the Opportunity Cost of Doing Nothing

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Are you embracing digital transformation with your service business? The field service space is undergoing a massive shift thanks to disruptive technologies such as mobility, IoT and the cloud. Companies who fail to embrace this service transformation risk disruption and can become obsolete.

Listen to TSIA’s VP of Technology Research, John Ragsdale and ServiceMax's Customer Transformation VP and author Patrice Eberline as they discuss the impacts of service transformation and how those who embrace it are able to increase customer satisfaction, drive profitability, and stay competitive specifically when they leverage service as a key area of that transformation.

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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