On Demand Webinar

Service Revenue Generation Pulse Session: Engaged Customers that Spend More Money!

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In part two of this webinar series, we'll continue our discussion of offering free vs. fee-based adoption services with real-world case study examples from Salesforce and Amazon Web Services.

Listen to Julia Stegman, TSIA's VP, Research, Service Revenue Generation, during this On-Demand 30-minute webinar where she'll explore the win-win strategies and difficult decisions made by pacesetter companies:

  • Determining what offers should be "free"
  • Differentiating basic and premium offers
  • Achieving scalability via automation
  • Establishing the right mix of support vs. adoption services

You'll also learn how you can participate as a member of TSIA, the leading association focused on building and optimizing a successful technology services business.

Presented By:

Julia Stegman

VP Research, Service Revenue Generation, TSIA

Publish Date: January 6, 2016