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Today’s global health crisis is changing the way we deliver support. Right now, consumers and customer support teams are being challenged to adapt to a new, remote world for an extended period of time. Join this webinar with TSIA and Rescue by LogMeIn to dive into the changing landscape for technical support agents and the metrics that management can measure to assess performance in a remote world.
TSIA and Rescue will cover:
Distinguished VP, Technology Research, TSIA
Head of Products, Support Solutions, LogMeIn
Publish Date: April 9, 2020
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.