Industrial manufacturers are facing a new reality in 2018. In the last two years, 30 companies in Technology Services Industry Association's (TSIA)’s Industrial Equipment (IE) index have lost more than 20% of their overall revenues, and average service margins for these companies are lower than product margins. These trends in industrial manufacturing services are driving leaders to reinvent services outside the product-driven sales cycle, while they strive to improve service efficiency and optimize processes to stay cost competitive.
Join John Ragsdale at TSIA, as he discusses the key capabilities, such as connected products and analytics that are needed to reinvent service offerings that customers will pay for. John will be joined by Micki Collart, Sr. Product Marketing Manager at ServiceMax to dive deeper into practical tactics to enable new services at the right cost. In this webinar you will learn more about:
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.