With customer experience requirements changing rapidly as social media and communication is increasingly mobile, the need to meet the customer whenever/wherever they are is now the norm. The demand for easier ways to do business is high, and the time to explore ways to achieve that is now. The significance of staying ahead of the curve means seamless support across all aspects of an organization. So, what’s next? How can customer experience continue to be a priority at all levels of a company so that customers continue to grow and stay with the organization?
Discussion topics will include, but are not limited to:
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.