Leading support organizations are leveraging new technologies to make an agent’s job more efficient, which results in a better experience for the customer. Technology complexity is rising at a faster pace than ever before and will continue to accelerate. Support teams, therefore, need to embrace and leverage technology so they can provide excellent service to customers in a way that meets or exceeds their expectations, all while reducing the agent’s workload.
In this on-demand webinar, you will learn:
Distinguished Vice President of Research Service Technology, TSIA
Senior Manager, Product Marketing, LogMeIn Rescue
Publish Date: July 26, 2018
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