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Leading support organizations are leveraging new technologies to make an agent’s job more efficient, which results in a better experience for the customer. Technology complexity is rising at a faster pace than ever before and will continue to accelerate. Support teams, therefore, need to embrace and leverage technology so they can provide excellent service to customers in a way that meets or exceeds their expectations, all while reducing the agent’s workload.
In this on-demand webinar, you will learn:
Distinguished Vice President of Research Service Technology, TSIA
Senior Manager, Product Marketing, LogMeIn Rescue
Publish Date: July 26, 2018
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.