Perfecting Renewals: Dedicated to Win

It's time to have a frank conversation about your renewal capabilities. Part-time, half-time, split charter models don't cut it, and those companies hoping to stretch resources across multiple priorities to achieve perfection are lagging in expansion, contract renewal rates, and net revenue retention metrics.

Join Jack Johnson, Vice President of TSIA's Customer Growth and Renewal Research, to discuss the latest insights on organizational choices and best practices that promote optimal results for your business. In this highly interactive session, Jack will highlight findings from TSIA’s 2023 Research Journey, Protecting and Growing Your Customer Base, including such key points as:

• Who should own renewals
• How field resources are being deployed
• Key practices to keep in mind when growing revenue

We’re looking forward to seeing you there!