As we enter the next generation of technology consumption, TSIA firmly believes service organizations will find themselves at the epicenter of company success. While the types of services may change, successful service transactions will clearly be at the heart of market success. Service organizations must develop new organizational capabilities that will help lead their companies to market success. The time to start developing those capabilities is now.
In this On-Demand webinar John Ragsdale, VP Research, Technology & Social with TSIA and David Giannetto, SVP of Services at Astea International will review & discuss key trends for 2016, and how to capitalize on converging technologies to deliver the optimal customer experience at every touch point. During this 30 minute presentation, you will learn:
Register for this On-Demand webinar now.
VP Research, Technology and Social, TSIA
SVP of Services, Astea International
Publish Date: January 13, 2016
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.