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Content is a vital competitive advantage, but it’s rarely treated as such. For customer learning content, the push toward a 100% digital experience is creating challenges—and opportunities—for your education services team.
In this webinar, we’ll explore how optimizing the content lifecycle—from content creation, maintenance, and multi-channel publishing, to reuse, personalization, and delivery—can empower your learning organization to scale your content for sustainable growth and personalize content for diverse audiences without creating a maintenance burden for your content teams. This is especially critical as customer success organizations partner with education services to deliver customized learning paths for customer onboarding.
Listen in as John Ragsdale, TSIA Distinguished VP of Technology Ecosystems, and Xyleme COO, Leslie Farinella, discuss how optimizing content operations is vital as organizations seek to expand to new markets and serve diverse audiences at scale.
Distinguished VP, Technology Ecosystems, TSIA
Chief Operations Officer, Xyleme
Publish Date: July 13, 2021
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.