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Even as the pandemic has accelerated the digital transformation in technology support worldwide, building a robust and resilient support ecosystem for the future remains a top priority for technology leaders. Managing a hybrid remote and office-based workforce, scaling digital programs globally, driving employee experience, and simplifying customer journeys with cohesive technology interventions, are some of the most important focus areas.
As we will hear from Riverbed, the need of the hour is to have a holistic view of the building blocks of a future-proof technology support strategy and creating synergies to drive a seamless customer experience (CX).
In this exclusive webinar, we will cover:
Distinguished Researcher, Vice President of Technology Ecosystems, TSIA
Vice President Sales, CSS Corp
Vice President, Global Customer Success, Riverbed Technology
Publish Date: July 29, 2021
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.