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On Demand Webinar

More Than Just Chatbots: Learn How AI can Make Your Agents and Your Business More Efficient

Chatbots are making a big splash in customer service across industries. Research shows that by 2020, 94% of websites will have a chatbot available to help. But artificial intelligence can do so much more for your business than field customer inquiries on your website. Learn how AI can work with your customer support agents to make their lives easier, and how administrators can leverage technology to more efficiently manage content.

We’ll uncover:"

  • What harmony between AI and human agents looks like behind the scenes
  • How machine learning can take the guesswork out of content creation
  • The benefits you can realize with an integrated agent and AI platform


Presented By:

John Ragsdale

Distinguished Researcher, VP Research, Service Technology, TSIA

Publish Date: May 22, 2018