Upcoming Webinar

More Than Just Chatbots: Learn How AI can Make Your Agents and Your Business More Efficient

Register to view the webinar

Join us May 22, 2018

10:00 AM PT / 1:00 PM ET

Chatbots are making a big splash in customer service across industries. Research shows that by 2020, 94% of websites will have a chatbot available to help. But artificial intelligence can do so much more for your business than field customer inquiries on your website. Learn how AI can work with your customer support agents to make their lives easier, and how administrators can leverage technology to more efficiently manage content.

We’ll uncover:"

  • What harmony between AI and human agents looks like behind the scenes
  • How machine learning can take the guesswork out of content creation
  • The benefits you can realize with an integrated agent and AI platform


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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