On Demand Webinar

Managed Services Pulse Session: The Impact of Organizational Roles on Critical KPIs On Demand Webinar

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Recently, there has been an exciting amount of growth in TSIA's Managed Services member community. Companies of all shapes and sizes are diving in, but which key practices are driving the most compelling results? The answer may depend on the organizational roles and structure of your business.

Listen to George Humphrey, TSIA's Sr. Director of Research, Managed Services, as he shares key insights into the impact of organizational roles on critical KPIs, including:

  • Key performance metrics used to track organizational health
  • Optimal organization structures for managed services businesses of different sizes
  • Correlations between leading KPIs and the structures used to support the

You'll also learn how you can participate as a member of TSIA, the leading association focused on building and optimizing a successful technology services business.

Presented By:

George Humphrey

Senior Director, Research, Managed Services, TSIA

Publish Date: May 14, 2015