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On Demand Webinar

Making PS a LAER Engine 101: Accelerate Customer Time to Value

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Professional services organizations remain in the crosshairs, a trend long in the making, and a result of the industry's transformation from a supplier of features and functionality to a driver of customer business outcomes.  

The pandemic and other upheavals this year have grabbed onto and accelerated many industry trends. One of these is the need to accelerate consumer time to value. With the professional services function responsible for getting customers to the point where they can begin reaping the benefits of your solutions, this has placed PS right in the critical path of tech supplier and consumer success.

During this 45-minute webinar, we’ll share recent results of our Business Challenge Accelerator Session that was held on accelerating time to value and answer questions like:

  • What are the critical practices, skills, metrics and tools you should consider so that you’re firing on all cylinders? 
  • What are the high priority gaps to fill and plays to run?  
Join us to learn from this fresh batch of industry crowd-sourced content.

 

Presented By:

Bo Di Muccio

Distinguished VP, Professional Services Research and VP, TSIA Advisory Delivery, TSIA

Dave Young

Senior Director, Professional Services Research, TSIA

Publish Date: October 28, 2020