With the increasing adoption of live chat, many organizations are interested in knowing if chat is an effective customer support channel for them. In this interactive Q&A session, TSIA's John Ragsdale will be joined by BoldChat's Ross Haskell to help answer commonly asked questions about utilizing live chat for customer support.
Key questions covered include:
Register now for this insightful On-Demand presentation to help you deliver an exceptional live chat experience.
VP Research, Technology and Social, TSIA
Senior Director, Products, BoldChat by LogMeIn
Publish Date: March 12, 2015
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