On Demand Webinar

Leveraging FSM and EAM to Drive Service Outcomes

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A number of recent research reports have discussed the convergence of Enterprise Asset Management (EAM) and Field Service Management (FSM) software. Some analysts raise the possibility that in the future, organizations will look for single vendors of combined EAM and FSM capabilities.

This 45-minute webinar will explain why EAM and FSM systems are converging, why they are (still) distinct application spaces, and why organizations seeking to optimize asset performance and service delivery will want to integrate purpose-built, best-of-breed FSM, EAM, and application performance management (APM) solutions. You also will learn:

  • Why and where EAM and FSM systems are converging.
  • Why they are (still) distinct application spaces.
  • Why organizations will want to combine EAM and FSM to optimize service delivery.

Presented By:

John Ragsdale

Distinguished Vice President of Research Service Technology, TSIA

Seth Dunn

Director, Industry Development-Power & Utilities, ServiceMax from GE Digital

Publish Date: August 9, 2018