On Demand Webinar

Leverage Certification to Establish Customer Advocacy

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You’ve built a business with a great team, valued partners, and loyal customers eager to reach their goals. As your business continues to grow, scaling training across the spectrum can seem daunting.

So, how do you take customers from just being customers to being advocates for your business and brand? And how do you know when it’s time to consider a certification program?

Discover how combining your current ecosystem with a certification initiative can further fortify your business for long-term success.

In this 45-minute on-demand webinar, we’ll discuss the following:

  • Why you should consider a certification program.
  • Which strategy is best for your customer education organization.
  • Considerations for building an effective program.

 

Presented By:

Maria Manning-Chapman

VP, Education Services Research, TSIA

Samma Hafeez

VP, Customer Success, Thought Industries

Publish Date: July 11, 2019