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On Demand Webinar

Lessons Learned: From Search to Generative Answering

You’ve heard it before, and continue to hear it every day: GenAI is the next big thing! ChatGPT and other AI tools have brought AI to the forefront of many enterprise discussions. But with such a significant focus on AI, how can we ensure that our enterprise adoption is a success?

Coveo is piloting its new Relevance Generative Answering solution with a group of beta customers, learning more about best practices each day. Tune in to see Patrick Martin, Chief Customer Officer, discuss key learnings from the pilot.

They’ll discuss why AI search is essential to building effective GenAI solutions, the importance of prioritizing quality content that is relevant to your customers, and concerns around protecting your enterprise data and security protocols. Find out how you can augment agent proficiency and bring intelligence from across your enterprise to each customer.

Get ready to adapt and become a leader in innovation—or stay behind and wait until it’s too late.

 

Presented By:

John Ragsdale

Distinguished Researcher, VP Technology Ecosystems, TSIA

Patrick Martin

Chief Customer Officer, Coveo

Publish Date: November 28, 2023