On Demand Webinar

Leading New Technology Adoption: Win Hearts and Minds

Register to view the webinar

By supplying my contact information, I authorize TSIA and, if applicable, the sponsor(s) of this webinar, to contact me via email, phone, and postal mail about their products and services. Learn more or opt out.

Join us June 14, 2018

10:00 AM PT / 1:00 PM ET

Adopting new technology and tools can be critical to the success of any organization. Digital innovation can make your team stay organized, make more informed decision, and ultimately operate more efficiently. Managing personalities and styles is important when enabling the team, but finding the correct balance of functionality and usability in the tool is also imperative.

In this on-demand webinar, we will use Oracle NetSuite PSA as an example to discuss the importance of balancing ease of use with best in breed functionality, and highlight some best practices such as:"

  • Spend time getting feedback from users on interfaces during the selection process.
  • Emphasize how the new technology wouldn’t be introduced if it weren’t supposed to make their lives easier.
  • Encourage adoption by rewarding employees in ways that are most meaningful to them. Consider discouraging behavior with a penalty system.
  • Implement the new technology into the workflow of the workday as soon as possible, and ride the onboarding momentum.

While most business leaders understand the importance of digital transformation, 63% said the pace of technological change in their workplaces is too slow; primarily due to a “lack of urgency” according to a study by MIT Sloan Management Review and Capgemini Consulting.

What good is new technology if no one uses it?

Merriam-Webster defines technology as “a capability given by the practical application of knowledge.” In other words, you’re not really using technology when you buy a software tool. There is no technological transformation until you understand the ‘practical application’ of the tool and fully adopt it.


Presented By:

John Ragsdale

Distinguished Vice President of Research Service Technology, TSIA

Terry Melnik

Product Marketing Director, PSA, Oracle+NetSuite

Marlon Arevian

Principal Sales Consultant, Oracle+NetSuite

Publish Date: June 14, 2018