On Demand Webinar

KPIs That Matter: Measuring Your Professional Services Business

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There are countless ways to manipulate data and come up with inferences that we may define as a “metric” to measure the performance of our service delivery organizations. But questions remain:

  • Are my metric definitions correct?
  • How should I consider my staff, projects, and the business as a whole with metrics?
  • What short list of metrics should I prioritize in order to evaluate my professional services business?

Register for this on-demand webinar to learn about a practical framework that TSIA and Oracle+NetSuite believe can be used by managers when selecting the appropriate metrics for their Professional Services organization.

Presented By:

Bo DiMuccio

VP Research, Professional Services, TSIA

Terry Melnik

Product Marketing Director, PSA, Oracle+NetSuite

Marlon Arevian

Principal Sales Consultant, Oracle+NetSuite

Publish Date: December 7, 2017