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The main barriers to customer growth and expansion often settle as a cross-functional problem. As customer success teams typically focus on the delivery of outcomes, product teams will more critically focus on adoption and consumption analytics as the North-Star metrics for success. But as most SaaS organizations dedicate time to analyze product adoption data, very few have a working framework to assess patterns and derive insights. In this webinar, we will discuss:
Presented By:
Distinguished VP, Technology Research, TSIA
Head of Product Marketing, Gainsight PX
Director of Customer Success, Gainsight PX
Publish Date: April 15, 2021