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Managed services businesses are quickly evolving and leading the charge across the industry to develop capabilities that focus more and more on customer outcomes and their realization of the promised value of the underlying technologies.
However, as we grow our capabilities and businesses, the data is clearly showing that winners and losers are behaving differently (practices) and seeing far different results (metrics) because of these behaviors.
Thus, what is the maturity of your managed services business and how can insights from our recent research help guide you to the winner's circle?
Join Jeff Connolly, Senior Director, Managed Services Research, where he will examine Maturity Models in managed services practices that can help guide your path to growth and answer questions like:
Sr. Director, Managed Services Research, TSIA
Publish Date: June 2, 2021
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.