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Disruptions continue to challenge the normal ways of doing business. Professional services and customer success teams are finding new ways to organize, work together, and turn business threats into opportunities. From building a true single view of the customer to discovering innovative ways to monetize customer success activities—and do it profitably—agility among services and success teams gives organizations the resilience they need to grow through disruption.
Join Dan Brown, Chief Strategy and Product Officer at FinancialForce, and John Ragsdale, Distinguished Researcher, VP Technology Ecosystems with TSIA, as they discuss the transformations they see among services and success teams and hear their vision for the technology services firm of the future.
Distinguished Researcher, VP Technology Ecosystems, TSIA
Chief Strategy and Product Officer, FinancialForce
Sr. Director, Professional Services, Avalara
Publish Date: August 11, 2022
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.