On Demand Webinar

Field Services Pulse Session: How To Deliver Breakthrough Results with Outcome Engineering

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The ability to deliver breakthrough results today while building organizational capabilities required to succeed in the future is the goal of every field service organization. TSIA has developed a process called Outcome Engineering with the aim of helping, both members and customers, consistently achieve targeted business outcomes by:

  • Identifying the financial impact of improving the SBC and the KPI's that predict success
  • Proven practices that drive KPI improvement and the roles and technology platforms necessary for success
  • The inherent capabilities required to achieve the outcome and guarantee success into the future

During this On-Demand webinar, Vele Galovski, TSIA's VP of Research for Field Services, will share real world examples on how TSIA is using Outcome Chains and Outcome Engineering to help solve your most common service business challenges (SBC).

You'll also learn how to participate as a member of TSIA, the leading association focused on building and optimizing successful technology businesses.