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In a challenging economic environment, it can be difficult to deliver consistent results. For services businesses, it is more important than ever before. With tech firms collecting project satisfaction scores for only 26% of completed projects, qualitative data is often lacking when balancing financial metrics.
Successful project delivery requires an intricate balancing act of project delivery, margins, utilization rates, and employee and client satisfaction. The only way to take the guesswork out of the equation is through best practices that drive both qualitative and quantitative metrics, visibility through the entire quote-to-cash cycle, and an appropriate level of change management to ensure company-wide adoption and success as people, process, and technology transform.
Join TSIA’s John Ragsdale and Uriah Hakala, from Kantata, as they discuss current market signals, organizational considerations, best practices, and operational readiness, and share success stories regarding the delivery of consistent results for professional services.
Distinguished Researcher, VP Technology Ecosystems, TSIA
VP, Global Advisory Services, Kantata
Publish Date: February 16, 2023
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.