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Vanilla Forums, with cooperation from Qualtrics XM, will be presenting a case study.
The Qualtrics XM Community forum includes some of the most prolific Qualtrics users in their fields. The forum provides a place to discuss projects and trade tips and tricks, and enables networking with other users.
Qualtrics, a TSIA member, is a leader in customer experience and creator of the experience management category. In this webinar, they will share how, and why, they created a world-class online support community by empowering their customers, listening to the data, and adopting an iteration mindset.
Attendees will learn:
Distinguished VP, Technology Research, TSIA
Head of Community, Vanilla Forums
Managing Editor, Digital Support Experience, Qualtrics
Publish Date: September 24, 2020
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.