On Demand Webinar

Don’t Leave Techs to Their Own Devices! How Friction-less Communication Can Transform Your Field Service Business

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Join us May 31, 2018

10:00 AM PT / 1:00 PM ET

Everyone on your field service team has mobile devices, whether company-provided or BYOD. In fact, it’s pretty much the standard way to communicate while on the job. But, how field teams communicate and which apps they use to communicate, has not been given much attention. There is a real opportunity to move the needle on productivity levels by equipping teams with effective, purpose-built apps that help get work done.

Listen to Zinc and TSIA on Thursday to learn how a real-time, secure communication platform can transform your field service business by:

  • Increasing productivity, specifically job completion rates and first time fix rates
  • Engaging teams through real-time collaboration and knowledge sharing
  • Improving customer satisfaction levels with faster, high-quality service
  • Broadcasting urgent or important information directly to the front lines, and confirm receipt

Provisioning mobile devices is just the first step to getting your technicians more productive. Getting them on one secure, easy-to-use app that creates a culture of collaboration - that’s powerful and transformative!

 

Presented By:

John Ragsdale

Distinguished Researcher, VP Research, Service Technology, TSIA

Publish Date: May 31, 2018