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Customers and prospects expect reliability, speed, accuracy and value aligned outcomes and that bar continues to rise. This requires delivering prescriptive, engaging, and insightful experiences with deep intelligence about what the customer is using, how they are using it through their preferred communication channel. Access to, and action on, the right data intelligence at the right time can also make or break the relationship when things go wrong. How are companies leveraging data and strategic insights to influence their planning, offers, product roadmaps that deliver speedy and accurate customer engagements that fuel growth.
This panel of industry experts provide holistic insights and concrete steps to improve how your prospects and customers move through your product. The experts will address:
VP & Managing Director, Offers Research and Advisory, TSIA
Publish Date: January 26, 2022
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.