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Professional services teams are focused more than ever on growing profits through building a repeatable process and scaling the business. But what does this mean for the traditional services model? The legacy ideals of long-winded SOWs and complex resource allocation involvements no longer hold up and are replaced with process efficiencies and automation to meet growing revenue targets.
Join John Ragsdale, Distinguished Vice President of Service Technology Research at TSIA, and Steve Beaumont, Vice President of Customer Success at KeyedIn, as they explore the impact of this changing dynamic. This live 45-minute webinar will cover:
Distinguished Vice President, Service Technology Research, TSIA
Vice President of Customer Success, KeyedIn
Publish Date: January 24, 2019
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