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On Demand Webinar

Grow Your Machine Learning: AI-Powered Search after Implementation

You’ve implemented your AI-powered search for customer support and are having success! But what happens to your machine learning (ML) after the next few months or years have passed, and how can you ensure you’re maximizing your investment?

Join TSIA’s John Ragsdale and May Nguyen, strategic customer success manager at Coveo, as she shares her experience working with customers. John and May will also discuss the following topics:

  • Tending to your AI-powered search and what that means.
  • Post-implementation strategies to feed your machine learning.
  • How other companies have grown their ML to work for them.


Presented By:

John Ragsdale

Distinguished Researcher, VP Technology Services, TSIA

May Nguyen

Strategic Customer Success Manager, Coveo

Publish Date: November 16, 2021