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The current field technician crisis is setting techs up for failure. Older technicians are retiring and taking irreplaceable knowledge with them. Technicians are stretched thin, working on increasingly complex assets leaving no time for training. Technicians aren’t satisfied, and it directly impacts customer satisfaction and revenue.
Failing to support your technicians with the proper tools and failing to consider their feedback can lead to further understaffing that stretches teams to the breaking point.
Luckily, technicians can be proactively supported! Join field experts as they talk about how to satisfy and retain your best technicians to future-proof your field force.
In this webinar you’ll learn:
Distinguished VP, Technology Ecosystems, TSIA
VP, Marketing, ProntoForms
VP, Services for U.S. Digital Buildings, Schneider Electric
Publish Date: June 29, 2021
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.