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As companies transition to X-as-a-Service (XaaS) models, ensuring value realization early in the customer journey is an imperative. Increasingly, the handshake between customer success organizations and other service lines, like education services, is critical to providing the best customer experience possible.
In this 45-minute on-demand webinar, TSIA’s Maria Manning-Chapman, VP, Education Services Research and Phil Nanus, VP, Customer Success Research and will discuss key practices that constitute the building blocks for creating a solid customer success and education services partnership. They will cover the following:
VP, Education Services Research, TSIA
VP, Customer Success Research, TSIA
Publish Date: January 24, 2020
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