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As companies transition to X-as-a-Service (XaaS) models, ensuring value realization early in the customer journey is an imperative. Increasingly, the handshake between customer success organizations and other service lines, like education services, is critical to providing the best customer experience possible.
In this 45-minute on-demand webinar, TSIA’s Maria Manning-Chapman, VP, Education Services Research and Phil Nanus, VP, Customer Success Research and will discuss key practices that constitute the building blocks for creating a solid customer success and education services partnership. They will cover the following:
VP, Education Services Research, TSIA
VP, Customer Success Research, TSIA
Publish Date: January 24, 2020
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.