Capturing, sharing and managing knowledge is core to successful support operations, and knowledge initiatives today are expanding across service divisions. In this highly collaborative On-Demand webinar, TSIA will share insights into five of the hottest Knowledge Management (KM) trends, and then discuss those trends on the people, process and technology of successful knowledge management. This On-Demand webinar discusses trends including:
VP Research, Technology and Social, TSIA
CEO and Co-Founder, Klever
Publish Date: April 20, 2015
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