On Demand Webinar

Field Services Pulse Session: The State of Field Services: 2016 Trends

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With 76% of field services organizations struggling to achieve profitable revenue growth, “doing more with less” is a common theme for all field services organizations. Service delivery channel optimization, finding new ways to leverage the existing workforce to drive incremental revenue, and identifying new revenue streams are all critical initiatives.

Listen to Vele Galovski, TSIA’s VP of Research, Field Services, as he shares his findings based on TSIA’s benchmark data and discusses which key field service trends and core capabilities your organization needs to embrace in order to succeed in 2016 and beyond, including:

  • Business transformation
  • Driving customer satisfaction
  • Differentiated service revenues
  • Embracing adoption and consumption models
  • Service delivery optimization
  • Extreme automation

You’ll also learn how to participate as a member of TSIA, the leading association focused on building and optimizing successful technology businesses.

Don’t miss this informative session – register today!

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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