On Demand Webinar

Field Services Pulse Session - IoT and the Hardware Industry: The Remote Services Continuum

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Many companies are eager to learn more about and participate in the "Internet of Things" (loT), and with good reason: the new types of products that are being developed are disrupting value-chains and forcing companies to rethink nearly everything that they do.

TSIA's Remote Services Continuum provides a framework to help hardware manufacturers overcome this challenge by setting a course toward becoming a Level 4 supplier.

In this 30-minute On-Demand webinar, Vele Galovski, TSIA's VP of Research for Field Services, will cover examples and best practices along the Remote Services Continuum, which include:

  • Service Efficiency: reduce service costs and improve responsiveness to service incidents.
  • Process Optimization: improve product utilization and enable value-added services.
  • Customer Outcomes: integration of information, people and processes to improve business results.

You'll also learn how to participate as a member of TSIA, the leading association focused on building and optimizing successful technology businesses.

Register now for this insightful and informative On-Demand Field Services Pulse session!

Presented By:

Vele Galovski

VP Research, Field Services, TSIA

Publish Date: June 25, 2015