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2020 has brought more change to our societal and business norms than any of us have anticipated. Join Phil Nanus, TSIA VP of Research for Customer Success, as he provides specific guidance and recommendations to customer success leaders during these challenging times. Phil will provide some of the latest data from TSIA’s Rapid Research Response initiative and answer these important questions:
VP, Customer Success Research, TSIA
Publish Date: April 30, 2020
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