While improving resource utilization and project profitability definitely aren't new objectives for services businesses, what is new are the strategies and tools available to enable PSOs to achieve these objectives in ways that simply were not possible in the past due largely to a fundamental lack of visibility.
While Professional Services Automation solutions have existed and steadily evolved in sophistication and capability for decades, what They've lacked is the ability to capture, assimilate and visually represent vital downstream and cross-portfolio impacts and implications of the services being delivered. Insight has been limited to the resource, financial and project aspects of services delivery without a way to easily interpret or even identify integral variables that that are tied to delivery timing, success and profitability.
Services delivery depends on far more than your available talent pool. Listen to this exclusive TSIA On-Demand webinar to see how new Enterprise Portfolio Management strategies and tools make it possible to easily map, monitor and manage knowledge from across technology, project, strategy and human capital portfolios, enabling services businesses to perform integrated impact analyses that:
Find out how EPM is no longer just an enterprise architecture tool used only by IT, but in fact can now be a new secret weapon in driving improved efficiencies and profitability for your services business.
VP Research, Technology and Social, TSIA
VP, Sales Engineering, Changepoint
General Manager, Enterprise Portfolio Management, Changepoint
Publish Date: June 4, 2015
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