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Onsite deployments have long been the heart of services in industrial equipment. Now, ongoing travel restrictions and social distancing guidelines are accelerating the digital transformation for equipment and hardware manufacturers. In response to the pandemic, companies have built virtual organizations and enhanced their remote service capabilities.
Join Vele Galovski, Harald Kopp, and Kevin Bowers for this 45-minute webinar as they discuss the emerging trends in managing the customer lifecycle in industrial equipment.
Key topics will include:
VP, Support and Field Services Research, TSIA
Director, Industrial Services Research, TSIA
Director, Field Services Research, TSIA
Publish Date: September 9, 2020
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