Partner with TSIA
TSIA Giving Program
Service Revenue Generation
XaaS Channel Optimization
XaaS Product Management
Become a Member
XaaS Speaking Engagements
In this 45-minute session (30-minute conversation, 15-minute Q&A), attendees will learn about Dell’s big bet on its own IT modernization journey to replatform its remote support tooling to a cloud-native infrastructure. Was cloud-based enterprise remote support the ticket to elevating customer experience?
In a candid and thorough discussion, Jim Roth, SVP, Dell Digital, Dell EMC will detail:
VP, Support Services Research, TSIA
Publish Date: June 28, 2019
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.