Learning data is the engine for transforming education services organizations from merely being training providers to being drivers of customer adoption. Collection and application of learning data enables education organizations to effectively move customers through the adoption lifecycle.
Based on results from the recently conducted Education Services Analytics and Metrics Survey, Maria Manning-Chapman, VP Research, Education Services, will discuss the good news and bad news regarding data collection and analysis practices for education services organizations, as well as:
- Specific data collected by education services organizations
- Leveraging data to enable adoption
- Examples of how ES organizations are applying data to the education business
Education services organizations are in a prime position to drive adoption. Learn why and how by attending this informative webinar.
You'll also learn how you can participate as a member of TSIA, the leading association focused on building and optimizing a successful technology services business.