On Demand Webinar

Driving Operational Excellence with PSA

Register to view the webinar

By supplying my contact information, I authorize TSIA and, if applicable, the sponsor(s) of this webinar, to contact me via email, phone, and postal mail about their products and services. Learn more or opt out.

There is a dramatic difference between performance of ‘the best’ service organizations and ‘the rest’. Organizations that have the ability to achieve excellence reap tremendous financial benefits. With 2018 planning underway, now is the time to identify metrics for improvement, and understand how automation can help.

John Ragsdale, VP Research, Technology and Social, TSIA will discuss metrics as one of the top business challenges of TSIA professional services members.

Unit4 will address four key metrics of operational excellence: Execute profitable projects, optimize resource utilization, bill with precision, and win more business – and the role that Professional Services Automation (PSA) solutions play in achieving results.