On Demand Webinar

Driving Customer Satisfaction with PSA in a Talent-Centric World

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Join us March 27, 2018

10:00 AM PT / 1:00 PM ET

Professional services is the tip of the spear when it comes to delivering high levels of customer satisfaction and can drive future demand for more products and services. Ensure you have a clear picture of available talent to staff now. Forecast future resource needs and gain a real-time view of your customer project status.

Register for this on-demand webinar to learn what modern professional services functions need to operate and how to efficiently remove process gaps when capturing time and expense, accounting for revenue, billing and customer invoicing. Finally, find out why consultants must have the required business acumen to ensure customers can rapidly adopt and receive business value from the purchase.

Presented By:

John Ragsdale

VP Research, Technology and Social, TSIA

Karan Yadav

Global Industry Lead - Technology, Media and Communication Industry, Workday

Publish Date: March 27, 2018