Digital Learning in Customer Training–Is it Here to Stay

The pandemic certainly resulted in a new normal. Work life changed for most people, as they went from a company office to a home office and adapted to “telecommunicating.” Many education organizations who were ill-prepared for digital delivery of training quickly sprang into action.

While the pandemic certainly isn’t over, many restrictions have been lifted and companies are beginning to open up offices again. What are the implications for customer training organizations as the world attempts to revert to its pre-pandemic state?

Join us for this 45-minute webinar as Maria Manning-Chapman shares findings from the recent Rapid Research Response Poll – The Impact of COVID on Education Services Training.

Key topics include:

• Will digital forms of learning prevail?
• Will face-to-face training supplant digital learning, as folks start getting out and about again?
• Will it be the “old normal” or a “new normal” for customer training organizations?