Customer success continues to spread at a rapid pace across much of the technology industry. Many companies have embarked on a journey to build out customer success capabilities, teams, and KPIs to drive and measure how they can deliver successful outcomes for their customers.
Listen to TSIA's Vice President of Research for Customer Success, Peter Armaly, during this 30-minute presentation where he will share how the growth of customer success is being fueled by the following three major financial trends playing out in the technology industry:
He'll also discuss how customer success can be a vital and strategic instrument in addressing these trends and show you how you can begin to leverage this TSIA research insight.
You'll also learn how to participate as a member of TSIA, the leading association focused on building and optimizing successful technology businesses.
Register for this On-Demand webinar today!
VP Research, Customer Success, TSIA
Publish Date: March 11, 2016
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.