Tech companies are looking into ways to optimize customer spending via Customer Success activities. Most new SaaS companies are attacking the problem by building a dedicated Customer Success organization that owns the execution of on-boarding, adoption, and optimization tasks.
In this On-Demand webinar, J.B. Wood, TSIA's president & CEO and B4B lead author will share the framework around Land and Expand Selling and Customer Success plus:
Learn how to start driving Customer Service at scale today. Register now for this insightful On-Demand webinar!
President and CEO, TSIA
Publish Date: September 9, 2014
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.